CasinoLab Cookie Policy
Last updated: June 3, 2026
This Cookie Policy explains how CasinoLab, operated by Genesis Global Limited (company number C65325), uses cookies and similar technologies on its website. It describes what cookies are, how they are used, and what choices are available to users regarding their storage and processing.
This policy should be read alongside the Privacy Policy, which covers the broader use of personal data collected through the service. By continuing to use the site, users acknowledge the use of cookies as described here.
Interpretation and Definitions
This section establishes the standard meanings of key terms used throughout this policy. Consistent terminology is applied across the entire document to avoid ambiguity.
Key Terms
| 📌 Term | Definition |
|---|---|
| 🏢 Company | Genesis Global Limited, company number C65325, operating CasinoLab casino services |
| 🍪 Cookies | Small text files placed on a user’s device by a website during browsing |
| 🌐 Website | The CasinoLab casino service accessible to UK-facing users |
| 👤 User | Any individual accessing or using the CasinoLab website |
| 💻 Device | Any hardware used to access the service, including phones, tablets or computers |
The term “processing” refers to any operation performed on data, including collection, storage, use or disclosure. “Consent” means a freely given, specific, informed and unambiguous indication of agreement by the user.
What Cookies Are
Cookies are small data files stored on a user’s browser or device when they visit a website. They allow the site to recognise a returning visitor and retain certain information between sessions.
How Cookies Function
When a user visits the CasinoLab website, the server sends a cookie file to the user’s browser. This file is stored locally and sent back to the server on subsequent visits. Cookies do not contain executable code and cannot access other files on a device.
The data held in a cookie typically includes a unique identifier, session reference, or preference setting. This information helps the website deliver consistent functionality and recognise authenticated users without requiring repeated login actions.
Cookies and Personal Data
Some cookies may be linked to personal data when a user is logged in to their account. In such cases, data collected through cookies is handled in accordance with the Privacy Policy and applicable UK data protection law. Cookie-derived data is used to support account security, session continuity and service compliance.
Types of Cookies
Cookies are classified by how long they remain on a user’s device. Understanding this distinction helps clarify what data is retained and for how long.
Session Cookies
Session cookies exist only for the duration of a browsing session. They are deleted automatically when the browser is closed. These cookies are used to maintain login state, track navigation within the site and support in-session functionality such as game loading and cashier access.
Because session cookies do not persist after the browser closes, they do not store data long-term. They are essential for core site operations during active use.
Persistent Cookies
Persistent cookies remain on the device after the session ends, up to a defined expiry date. They are used to remember user preferences, language settings and authentication tokens for returning visitors.
The retention period for persistent cookies varies by purpose. Most functional cookies expire within 30 days to 12 months. Compliance-related cookies may have longer retention periods where required by regulatory obligations.
Cookie Categories
Cookies used on the CasinoLab website fall into distinct categories based on their purpose. Each category serves a different function in the operation of the service.
Essential Cookies
Essential cookies are required for the website to function. Without them, core features such as account login, payment processing and security checks cannot operate. These cookies do not require user consent under applicable UK law, as they are strictly necessary for service delivery.
Examples include cookies that maintain authenticated sessions, prevent cross-site request forgery and support the cashier during deposit and withdrawal operations.
Functionality Cookies
Functionality cookies allow the website to remember user choices and provide a more personalised experience. They store preferences such as language selection, display settings and previously visited sections of the site.
These cookies improve usability but are not essential to core functionality. Users may disable them without preventing access to the website, though some features may behave differently as a result.
Analytics and Performance Cookies
Analytics cookies collect aggregate data about how users interact with the website. This includes pages visited, time spent on site and navigation paths. The data is used to identify performance issues and improve the overall user experience.
This category does not collect data that directly identifies individual users. Where third-party analytics tools are used, data is processed in accordance with those providers’ privacy terms and the CasinoLab Privacy Policy.
How Cookies Are Used
Cookies serve specific operational and compliance functions across the CasinoLab website. Their use is tied directly to account management, site security and regulatory requirements.
| 🔑 Purpose | Cookie Function |
|---|---|
| 🛡️ Authentication | Recognise logged-in users and maintain secure sessions |
| ⚙️ Preferences | Store language, currency display and interface settings |
| 📊 Analytics | Collect anonymous usage data to improve site performance |
| 🔒 Security | Detect suspicious activity, VPN use and session anomalies |
| 🧾 Compliance | Support KYC, AML checks and regulatory audit requirements |
User Authentication and Session Management
When a user logs in to their CasinoLab account, a session cookie is created to maintain the authenticated state. This avoids the need to re-enter credentials on each page. The session expires on logout or when the browser is closed, depending on the cookie type.
Authentication cookies also support security monitoring. Unusual login patterns or device mismatches flagged through cookie data can trigger an account review in line with the service’s risk controls.
Preference Storage
Functionality cookies remember settings selected by the user during a session or across visits. This includes language preference and cashier display settings. Stored preferences reduce repeated manual adjustments and improve session continuity for returning users.
User Choices and Cookie Control
Users have the right to manage cookie storage on their devices. This includes the ability to disable or delete cookies through browser settings or via consent tools provided on the website.
Disabling Cookies
Disabling certain cookies may affect the functionality of the website. Essential cookies cannot be turned off without preventing access to core features such as login and payment processing. Functionality and analytics cookies can generally be disabled without blocking site access, though some features may not work as expected.
Users should note that disabling cookies linked to security functions may result in additional verification requests during login or transaction review.
Deleting Cookies
Existing cookies stored on a device can be deleted at any time through the browser’s settings menu. Deleting cookies will clear saved preferences and session data, which means users will need to log in again and reset any stored settings.
Deletion does not affect data already processed in accordance with the Privacy Policy. It only removes the local copy of the cookie file from the user’s device.
Browser Cookie Settings
Most browsers allow users to view, manage and delete cookies directly. The steps vary depending on the browser in use. Below are references for the most commonly used options.
Managing Cookies by Browser
- 🌐 Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- 🦊 Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- 🧭 Safari (iOS/macOS): Settings > Safari > Privacy and Security
- 🔵 Microsoft Edge: Settings > Cookies and Site Permissions > Manage and Delete Cookies
- 🟠 Opera: Settings > Advanced > Privacy and Security > Site Settings
For browsers not listed, users should refer to the browser’s official help documentation. Instructions may differ between desktop and mobile versions of the same browser.
Mobile Device Settings
Users accessing CasinoLab via Android Chrome or iOS Safari can manage cookies through their device browser settings. The mobile site operates under the same cookie framework as the desktop version. Shortcut-based access on Android and iPhone does not bypass cookie controls set within the browser.
Contact for Cookie Enquiries
For questions about this Cookie Policy or the use of cookies on the CasinoLab website, users may contact the support team through the account support form available on the website.
Submitting a Request
Requests relating to cookie consent, data processing or privacy concerns can be submitted via the contact form. The support team is available Monday to Friday, with financial and compliance matters reviewed within standard business hours of 6 AM to 5 PM GMT.
Genesis Global Limited, as the operator of the CasinoLab casino service, is the data controller responsible for cookie-related processing. Users in the UK may also raise concerns with the Information Commissioner’s Office if they believe their data rights have not been respected.
Response Handling
Once a request is submitted through the contact form, the team will acknowledge receipt and provide a response within a reasonable timeframe. Complex requests involving data access or processing objections may take longer depending on the nature of the enquiry and any verification steps required.